1 reviews | Active since Apr 2017

01 Feb 2019, 00:57

Excellent Help & World class Customer Service

Eddie Ntuli, from Festival Mall, thank you kindly for going more than the extra mile to accommodate me in exchanging a Canon Inkjet Cartridge. You will recall, my wife passed away and I did not function for many-many months as such I, in my sadness, could not return the wrong Inkjet Cartridge that was sold to me at Greenstone. Your professionalism is really appreciated so much Mr. Eddie Ntuli! You understood my precarious broken emotional state and total withdrawal from society, living like a recluse for months. I am so sorry that you also lost someone dear to you a while back. Fortunately your decision was, based on understanding and Ubuntu ?% right!!!!! Thank you so very much for your kind help and insight, simply because you had been where I was; loosing a loved one....! You are an asset to Incredible Connection! Your decision was also made with dignity and respect to my unfortunate situation. Much appreciated!!!

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