Don't involve yourself with these ****mers!

It's so unfortunate that a seemingly credible brand can engage in such ************ behaviour. I wish I had read all the complaints on here before buying my laptop. I bought a laptop on 28 January (brand new). Between then and now I've visited their store more than twice, requesting them to fix the same issue. After I finally have enough with their complacency and ineffective problem solving, and ask for a refund, I get told that I will not be refunded unless the supplier refunds them. Mind you said supplier says there's nothing wrong with the laptop. I have videos showing the issue that I have! The law clearly states that a defective item can be returned for a refund within a 6 month period. Why am I being involved in their issue with their ******* supplier?!