Don't buy laptops here !

Good day. I am TOTALLY disappointed and regretting purchasing from you. I bought a laptop late November from Fourways. I kept it sealed till late Jan when I started work for the year. Within a week all USB ports stopped working. I cannot be without my laptop so rather went and bought a blue tooth mouse. Then late February the screen just went black. This is within 1 month of use ! It was returned 22 February and is still not back. I am a business owner and have been battling on my phone for over a month. I cannot do accounting or create documents, or basically run my business! I have to beg for feedback and just get told it's still not ready. I also bought a projector at the same time and have misplaced the remote. Your store cannot even order in a new remote for me. Why sell Orion products if you cannot get parts ? I am utterly disappointed and can definitely not recommend this business. Amanda