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reinier P

1 reviews | Active since Oct 2013

19 Dec 2015, 14:33

disinterested salesperson

i need a 27inch PC monitor for work. My company requires a written quote to authorise the purchase. So this morning I went to Tygervalley Mall to get one. I went to Computer Mania first. i took five minutes for me to pick a monitor and get a written quote from a very efficient salesperson. Then I went to Incredible Connection. A friendly salesperson came to ask if I needed assistance. I asked her if they had 27\ monitors. She said she would get someone to help me. A few minutes later a salesperson came over. He was rude from first contact and I asked him if they had any other 27"monitors than the one on display. He said no. I said fine can I get a written quote for the one they do have because I like it. His reply was astonishing. He said he cooouuuuld"

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Replies (1)
Incredible Connection
Incredible Connection's reply21 Dec 2015, 12:14
Official
Hello reinier10,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 722591.

Thanks and kind regards,
Customer Resolution Center