DISHONEST DEALINGS - BOGUS EXCUSES for not honouring warrentee

<p>Bought a Samsung S5 Mini from Incredible Connection Rustenburg. This was a cash deal - No contract - No SIM card involved or discussed. Some 20 months later the phone stopped working reporting "not connected to network"</p> <p> Took phone back for warrantee repairs. Incredible *******ions rep**** that Vodacom blacklisted the phone for not using their network. The person who sold the phone to me should apparently have explained this but was no longer working there. They reported that the phone was sent to two Vodacom outlets but both refused to fix the phone.</p> <p>Incredible *******ions then asked if I still had the Box the phone came in and the number on thye box was supp**** on their request. The next excuse was that the number given did not correspond to the phone. Nice try!! I insisted that the phone be sent to Samsung as this is what was bought.</p> <p>Incredible *******ions again contacted me and wants me to collect the phone after it was returned by Samsung without being fixed.</p> <p>Sent email to IC customer care and received auto feedback with call reference number 729961, stating that they would be contacting me. This is some ten days ago. Seems to me that nothing is going to happen and that I am left in the cold irrespective of the warrentee.</p> <p>Incredible *******ions, Vodacom and Samsung seems to have a conflict here and the only one suffering is the client. Needless to say that I will never do business with any of these bisinesses or any affiliated with them.</p> <p>These large businesses is untouchable and do not care much about clients or good honest business. It might not make a dent in their reputations but it will surely be a pleasure to badmouth all of them at every opportunity with the hope of safeguarding others against such dishonesty and unwanted frustrations.</p> <p> </p> <p> </p> <p> </p>