Disgusting After Service Spport

2 weeks ago I bought HP laptop and was advised by Musa the tech desk of Inredible to buy Bitdefende anti-virus software as it performs better than AVG. Based on Musa's advise I bought 2 Bitdefende CDs with 4 licences to cover some of my other laptops. 3 days before my AVG expired I unstalled AVG and installed Bitdefende restarted my laptop and went back to my outlook to continue with my emails, unfortunately my outlook failed to open as bitdefende deconfigured my email settings.<br> I went back to Incredible today to get help to reconfigure and restore my email settings but I was faced with hostile and horrible attitude from Patrick Mzila the manager who demanded that I must pay if I want them to fix the problem despite the fact that I have been using AVG without encountering this type of problem. Patrick started arguing with me with no sense of customer care. I have been a regular customer of Incredible and Hi Fi Corp but with this type of disgusting experience I will never ever step foot there. My business will move to those who offer better after service. My advise to Incredible is that Patrick must go and learn technical, support service & customer care from iStore guru of service.