Disappointed and frustrated

I have had a unfortunate occurrence yesterday morning. I was ****** and my laptop I bought from Incredible Connections was ******. This is a Predator Helios 300 that was purchased around April or May last year on account. When the purchase was made I opped in for the insurance as well.

When I went to the store yesterday I was informed that my cocer I have does not cover theft. This policy only covers disability, death or retrenchment.

Clearly I was upset due to this not being in my control and I didn't take other insurance out cause I thought this unit was fine with the cover it had.

The store manager advised she would speak to the reagional manager and see whether they could assist. I never heard back so I went back to the store again todag to try get an answer and was told that the answer was NO.

This then means that due to someone else *****ing my laptop, i now need to continue paying Incredible Connections monthly for the next two years on a unit THAT I DON'T EVEN HAVE ANYMORE!

This has really left a sour taste in my mouth and will not be buying here in future and will advise my gaming community to also not do so due to the people not wanting to help...