Customers treated like trash

I placed an online order, but it went through immediately without asking me to verify my details. As a result, I ended up calling the callcentre to request that my email address be rectified so that I can track my order. It has been a week, I have spoken to numerous agents and the issue has not been resolved. These agents are rude and belligerent. Not all of them, but most of them are. They drop calls and do not call back. Then when you speak to another agent they shout at you, or refuse to listen to the issue at hand. I have had it with this callcenter and their requests. Absolutely horrific experience that will just make me stick to ordering from Cavendish, where the sales people know how to treat customers. I am all for the 21st century tech revolution, but lets not forget that you need to make a customer feel valued. Don't bother ordering from them online. Rather stick to those retailers that you know and love. I have now wasted over R200 worth of airtime and at this point my issue is still awaiting a proper response,