Complaint about a Product

I bought a copy of Bitdefender's latest version (Antivirus Plus 2015) on 10 August at the Cresta branch went home and installed it on my computer. Windows 10 was installed on my machine on the 8th August.<br> My computer crashed and it took considerable time and effort to get it to a stage where Bitdefender could be removed.<br> I went to Incredible Connection on 11 August and complained.The salesman said that they were unaware that Bitdefender did not run on Windows 10. I informed him that on the web-site there were numerous complaints about the selfsame problem users had experienced all over the world. He called the Manager.<br> The manager greeted me and inquired about my problem. I told him. His first reaction was to say that in instances like this I needed to phone the vendor (who-ever that may be!).<br> It was obvious that his interest was not to have a satisfied customer, nor to resolve my problem or to find out more about the issue with his product.<br> I left his shop with a vow not to patronise Incredible Connection again.