Complaint

I placed an online order *** on 23rd march 2026 and was told delivery within 3 to 5 working days but nothing received Customer care then told me 31st March 2026 On enquiring today was told 3rd April 2026 It is the easter weekend and no deliveries will take place I need this parcel delivered to me by 16.00 on Tuesday 31st March 2026 Stop fabricating stories with me and be honest