WS
Werner S

1 reviews | Active since Dec 2011

22 Mar 2021, 12:10

Circus

Afternoon

From March 12 I am still waiting for any response to this? No one seems to be able to answer me. ***.

Then when checking with a branch and still nothing change they know me as a regular customer I have spend in the last 14 months well over R100 000.

So they offered me the card option, I was sceptic at 1st with this whole paid up account story. But went and app****.

So same old story 1stly the debi check went through at the branch same account I have used with you ever since, yet no debi check came to me via sms or the app. I did ask ABSA they confirmed no issues in app and that no Debi Check was received from you.

Then the employment story always an issues, wow, when the guy phoned me last week I was so fed up I said cancel, 5 min later he said he is approving the deal, lol I kept to my guns to cancel.

I saw the branch phoned me, I contacted them today, so here is the best part,

Very dishonest and I will be requiring the telephonic recordings for legal purposes. So here we go.

1 . Customer did not want to accept the mandate , he said we should cancel??? What mandate? Please inform me.

2. App cancelled cut don’t want to accept debi check? What debi check the bank did not even get it, so that is a lie.

3. Verify, Decision DECVE13, incorrect Income Captured? Really wow? Please provide me with the feed back as I did not capture this.

I need this by close of business the 23 March 2021.

I need to give all this to my attorneys seeing that the top people hide away.

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