Changing a situation

Item: Incredible Connection
Rating: 5
Author: Melanie H

I would like to commend Albertus and staff for making sure that my purchase went smoothly after being given wrong information from the online sales department.<br> <br> They turned the situation around to a point that I ended up purchasing more items :-)<br> <br> Thank you Albertus and staff for your exceptional service !!

Helpful (0)

Replies (1)

Incredible Connection's replyOfficial

26 Nov 2015, 14:24

Hello mel.d,

Thank you for the positive feedback.

Customer service is very important to us and we are glad that you received the service that you rightly deserved.

Your feedback will be sent to the manager of our East London Branch.

Thanks and kind regards,

Customer Resolution Centre

Best regards,

Incredible Connection's reply26 Nov 2015, 14:24

Official

Best regards,

Changing a situation

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