1 reviews | Active since Mar 2009
Change your name to Incredible *******ION
You had this trade-in offer advertised last week: [URL Removed]<br> <br> When I chatted to online support about how the trade-in worked, they said I wouldn't necessarily get the full R500 trade-in and that I needed to bring mine in for an eval.<br> <br> So when I went into your Cresta branch, I was made to wait 20 minutes with NO ASSISTANCE. I eventually grabbed a sales guy and he told me I didn't need to do an evaluation, the R500 trade-in was guaranteed (Thanks for nothing online support!)<br> <br> But then he tells me you have no stock of the printer I wanted to purchase, nor do any of other stores. They tell me it's my fault for waiting for long and then proceed to try and sell me something else, for twice the price.<br> Really? You guys advertise something that you have no stock of just to get people into your stores and sell them other stuff?<br> <br> I wasted half an hour in your store because your staff are rude (Cresta branch) and *********** (online support for giving wrong information)
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 724614.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 724614.
Thanks and kind regards,
Customer Resolution Center
