RM
Riaz M

1 reviews | Active since Aug 2009

18 Dec 2015, 09:18

Cannot honour deal so claiming out of stock

I purchased a Demo Samsung 32\ TV from their online store on the 9th of December - Order *** as a present to my friend for Christmas. This item was on promotion for R1999 and I confirmed that stock was available at their Eastgate store at time of order. I chose free delivery option which takes 5 - 10 working days. My friend received a call yesterday stating that there is no stock and I must request a refund. However

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Replies (1)
Incredible Connection
Incredible Connection's reply18 Dec 2015, 09:29
Official
Hello riazm,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 722482.

Thanks and kind regards,
Customer Resolution Center