Bullying from Sandton Store

The Incredible Connection at Sandton shows zero priority when it comes to resolving complaints for faulty devices that they sell to customers.

My friend has been sent from pillar to post when she simply wanted to return a dented MacBook Neo purchase from the store with the manager saying that it is a rare case and implying that she caused the dent, even though she immediately reported the dent upon receiving the laptop. The store wants to bully her into accepting liability for their carelessness.

No accountability from them. Sad to witness