black Friday order from hell

I ordered a laptop on black Friday. I'm presuming their website kept crashing because of the overload of people. so effectively kept having to resubmit at the payment page. eventually I get through, pay , and receive one confirmation email. only to wake up the next morning mortified that my credit card is maxed out, because the order miraculously went through 3 times and I've subsequently been charged 3 times. tried calling to rectify to no avail. subsequently 3 laptops were delivered. multiple phone calls later no one has come pick up the extra laptops (as promised). I still have problems with my credit card which can only be sorted out once they pick up the stuff and process it plus 7 to 10 working days. not one person from the 4 people I've spoken to has acknowledged their mistake or decently appologised so far.

a common response is just take it to your nearest incredible connection...i live in the bundus that's why I bought it online in the first place. if I could just go to my nearest store I would have done that in the first place

so my advice be careful when doing payments online. don't submit more than once even if it asks you to