Bad Service, Worse Attitude
<p>Good day</p> <p> </p> <p>For months now I have been trying to get a new cover for my Xiaomi Redmi Note 2……</p> <p>The clear back cover that is on the site for R99.</p> <p> </p> <p>I have continually been told different things by the staff at the Blue Route Mall store in Cape Town.</p> <p>Either they getting stock, or they just sold out or they do not know when they are getting stock…and no we are sorry but we cannot order one.</p> <p>So yesterday I was in email contact with one of the customer service representatives, Ehrin Manuel. He assured me that if I ask the store manager to order one then it can and will be done.</p> <p>So I went yesterday and asked….surprise surprise….No Sir, sorry but we cannot order one.</p> <p> </p> <p>So what must I do ?</p> <p>Do you honestly expect me to order it only…for R99…and then have to pay a delivery fee as well ?</p> <p>I cannot believe that Incredible Connection’s customer service is so bad that they cannot even order a product for a client ?</p> <p>Maybe they think it just is just not worth the effort for R99 ?</p> <p> </p> <p>Seriously.....is this customer service ?</p>