BAD SERVICE DUE TO BAD STRUCTURES

HI ON THE 24TH OF FEB 2015 I APP**** FOR A PHONE THREW THE VODACOM OUT LET BY THE INCREDIBLE CONNECTION AT MENLYN ,FINE ALL WENT ON THE FIRST DAY SERVICE WAS GREAT BUT THEN I GOT NO FEED BACK WENT THERE AGAIN TO FIND OUT WHY ONLY TO BE TOLD THE LADY ON THAT SERVICE COUNTER WAS ILL ON THE FOLLOWING DAY,SO I WENT TO A PROPER VODACOM OUTLET SORTED OUT EVERYTHING ONLY TO GET FEED BACK SAYING THE APPLICATION I HAD DONE AT INCREDIBLE CONNECTION WAS PENDING SO THE LADY WHO ASSISTED ME AT VODACOM (HOPE) WENT OUT OF HER WAY TO SEE WHAT THE PROBLEM WAS AND WAS TOLD THAT THEY WILL HAND OVER THE ACCOUNT OR CANCEL IT, SO THAT VODACOM ITSELF CAN PROCESS THE APPLICATION AFTER ANOTHER DAY I WENT TO INCREDIBLE CONNECTION AGAIN ONLY TO BE TOLD BY THE MANAGER THAT THE ONLY PERSON WHO CAN ASSIST ME IS ILL AND SHE WILL BE BACK ON MONDAY AFTER FIVE DAYS AS THE MANGER HIMSELF HAS NO ACCESS TO THE SYSTEM AND CANT SORT THE P. SO YOU MIGHT AS-WELL CLOSE THAT COUNTER OR SHOP BECAUSE IF YOU ONLY LOOK FOR ONE PERSON TO GIVE SERVICE IT IS APPALLING AND ABSOLUTELY PATHETIC, I AS A CUSTOMER HAS TO PUT EVERYTHING ON HOLD BECAUSE INCREDIBLE CONNECTION DOES NOT EMPLOY ENOUGH STAFF SO PLEASE JUST SHUT YOUR DOORS