Bad service at incredible connections

Bought an Xbox Series S from incredible connections fourways on the 30th June 2022 and it stopped working around December 2022, went to the store to get it fixed but was told to log a service request with Microsoft of which I did only to find out that my warranty expired on the 6th of July 2022. While incredible connections says that all their devices have 1 year warranty, now I am paying for a device that I am not using Because they keep on delaying saying that they are investigating why the warranty expired 6 days after buying the device.