1 reviews | Active since Jun 2016

11 Jul 2016, 13:57

Bad service at incredible connection

<p>I was standing in the que to pay for my printer ink and they had one till open. Ursula was the cashier . One of the other cashiers Sibongile was sitting in front of me behind a till point starring at me so i eventually asked him if its the norm for them to sit and relax while customers wait in line to pay? He jumped up mumbled something about only 1 out of the 4 tills working and ran away in between the shelfs.</p> <p> </p> <p>Wont be going back to the grove mall incredible connection store again.</p>

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Replies (2)
Incredible Connection
Incredible Connection's reply11 Jul 2016, 14:33
Official

Good day

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 727643.

Thanks and kind regards,

Customer Resolution Center

's update11 Jul 2016, 18:02
Reviewer Update

Thank you. The owner phoned and offered me a voucher which i declined. Happy again and will go back to IC the grove!