Bad service and no ethical practice at incredible connection

On the 25 of June 2021 I app**** for credit for the PlayStation 5 and my application was processed and the debicheck was done accordingly. I was told they would order it from the warehouse and I will receive it by the 29 June. I received a call that they do not supply ps5 at the store and I should order online which I have to pay cash and they won’t give me and they said I must take something else worth that price. That is ********* and I’ll treatment because everything was processed what was short was to order it and I was told that the one that was ordered was returned back to the warehouse as there are people who pay cash