Bad Phone experience at Witbank Highveld Mall Incredible connection.

<p>I bought a phone at Incredible connection Witbank 2016/04/29 Friday. then it was long weekend till Thuesday. from day one the phoned was freezing on applications. on the Sunday, 9 days later,I took the phone back. I wanted my money back, They refused. They updated software. Today is Tuesday, the phone crashed. Then they said they will send it away. I don't want the phone anymore and what must I use while it is send away. IT IS A NEW PHONE. or suppose to be!!!!</p> <p>I want to warn people not to buy at Incredible Connectioin. </p>