TM
Thabiso M

1 reviews | Active since Jul 2019

26 Jul 2019, 10:20

Awaiting Delivery

To this day, I am still waiting for my order.

July 22nd, I ordered items from Incredible Connection online. As I was tracking my delivery, 24th of July, my parcel was out for delivery and I was expecting it on that day. At 15;20 same day, I decided to check on / "track my order" to see how far my parcel was. To my surprise, it was updated at said "Delivery Rejected by Consignee". I did not reject an order, my order didn't even arrive. I did not get a call notifying me that my order has reached its destination, nothing.

When I called the Customer Service line at Incredible Connection, no one has answers.

I want my order!

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Replies (1)
TM
Thabiso M's update26 Jul 2019, 10:55
Reviewer Update
UPDATE: Turns out the Incredible Connection did not provide the courier with my contact details and that's why I did not get a call.