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cae S

1 reviews | Active since Mar 2017

17 Mar 2017, 18:24

Appauling products and service

<p>After having had delt with your services for the past two years I have experienced nothing but one inconvenience after another.</p> <p>I am not usually one to complain, yet over social media. However having had consulted over email and in person, I have not gotten any progression in my case.</p> <p>Two years ago I sent my working laptop with a virus in for repairs, however, my Windows and Microsoft was wiped without my consent. Leaving my laptop unusable.</p> <p>I then purchased a lenovo yoga. As to which the fan was broken, so I sent it in. I was never communicated with during the repair and when I called in to check what was taking so long I was informed that it could not be fixed. I was then given a lenovo ideapad.</p> <p>However, this has given me numerous problems and will no longer turn on. This is a result of poor product delivery. I have sent in in for repairs and it is currently in with your suppliers. However, I have had no communication whilst my laptop has been in for repairs. Only when I have called or gone into the store have I had any communication.</p> <p>I no longer have the patience in dealing with your brand that does not deliver products or services of any good quality. The lack of communication and appauling customer service has been horrific for me to deal with, especially during my studies.</p> <p>Hopefully using Facebook as a touch point will be an effective platform in getting you to engage in communication with me.</p> <p> </p>

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