Appalling experience

I'm not even going to talk about the product. The service was so horrid that I actually took the product back and spent a little extra somewhere else to not deal with incredible connection. I have never been addressed so disrespectfully in my life. Do they not train their staff? The manager was not even interested in helping. Only after we had recieved our money back did he attempt to correct the situation- a desperate attempt to save his and the technicians name. I am appalled.