MO
Michael O
1 reviews | Active since Sept 2013
04 Feb 2016, 09:28
Advertised Games for free, and withdrew special
Advertised Games for free online, and withdrew the sale.<br> I ordered an Xbox Game on the site that was priced for R0.00 for the whole morning. I confirmed the order, and received a confirmation email,<br> <br> I contacted Them to make sure this was correct and not a mistake. As it is Incredible connection and they deal with computers and technology, i doubted they would make an elementary mistake like this.<br> <br> They were not even aware of the problem, and reported it because of me.<br> Was told that they do not know if I will get reimbursed, or have the mistake made up to their clients in any form.<br> <br> This is unacceptable from such a large company priding themselves on online sales.<br>
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Replies (1)Incredible Connection's replyOfficial
04 Feb 2016, 10:33Hello FlexSA,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723922.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723922.
Thanks and kind regards,
Customer Resolution Centre
Incredible Connection's reply04 Feb 2016, 10:33
Official
Hello FlexSA,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723922.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 723922.
Thanks and kind regards,
Customer Resolution Centre
