4 weeks no joy - iphone repair

<p>i needed to send my i phone in for repairs, still under warranty. Vodacom cannot pick the phone up on their systems as a vodacom supp**** phone, via increddible connection. Currently increddible connection cannot supply a tax invoice with the imei number of the phone on it, to vodacom.</p> <p>This proof is needed by vodacom inorder to repair my phone. ( upgrade was done about 6 months ago. ) </p> <p>vodacom repair center is waiting on incredible connection before anything can be done. The issue has been dragging for 4 weeks now. And is now becomming unacceptable. I have been without a phone, which i am paying for a month now. </p> <p>I am suspecting that the phone supp**** to me, on a vodacom contract upgrade was a grey import. - vodacom not picking up the phone as a vodacom supp**** phone.</p> <p> </p> <p>I demand this issue be resolved asap , otherwise i will be forced to approach the CPA</p> <p> </p> <p> </p> <p> </p> <p> </p>