>30 days and simcard still not active! That must a new record for POOR service!

<p>I purchased a simcard from Incredible Connection in Sandton City on 15 December 2016. The sales consultant, Kwena Tebogo, was extremely helpful and warned me that due to the public holiday (next day), it may take up to 3 days to activate the simcard (preloaded with ~R1000 of data). However, 36 days and 4 visits to Incredible Connection in Sandton later and the matter remains unresolved. Kwena is really trying his best, but it appears the problem is with Vodacom not activating the simcard. I have seen email correspondence Kwena sent ********** Sinkie Nkosi and Alice Kuba at Vodacom and none of them seem to be doing whatever they are supposed to to resolve this.</p> <p> </p> <p>I sent Incredible Connection an email earlier to make it very clear that if the sim has not gone live later today, I will stop by on my way home today for a full refund. </p>