2 years and still no Statement!

I have for 2 years trying to get Incredible Connection to send me a statement. I bought something through my business and each month I have to call to get my statement. EVERYTIME, I ask the consultant to check my details and to make a note on their system to send the statements via mail. <br> <br> Every month I have to go through the same thing. <br> <br> They do manage to send me a a SMS notification to day they are going to debit my account, and of course they also get it right to do a debit. ...Still waiting for a statement :(((<br> <br> Can someone sort it out? <br> <br> My customer number is: ***<br> <br>