MN
Mthokozisi N

1 reviews | Active since Mar 2021

21 Dec 2021, 09:59

The useless and *********** e-centive/incentiv

What a frustrating and *********** company that deals with the allocation for the incentives that a sales consultant is supposed to get for upgrading and selling phones. My colleagues and I have been trying to get certain claims that we submitted processed and have been given the run around. We work hard and follow procedures and produce whatever is required in order to get paid according to the hard work we do. They are taking 3 weeks to process my claim and nobody is helpful at support. It's frustrating and humiliating to have to constantly beg to be helped with getting this matter resolved because it's sales that my colleagues and I work hard for. We just want to be paid what's due. I was recently told that the grace period has elapsed for my claim when I submitted everything two weeks ago... that company is absolutely useless and untrust worthy. I've had enough, I have to expose the inconveniences and dishonest. They say that they will call back and they don't. These people don't want to help.

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Replies (1)
Incentiv
Incentiv's reply13 Jan 2022, 12:13
Official
Good day Mthokozisi,  We are sorry to hear that you have had a bad experience in trying to get your rewards.  Currently Incentiv aren’t running any  rewards campaigns for Sales staff for selling mobile devices, so you might have been pointed in the wrong direction.  If you supply us with your contact number, we’d like to give you a call and see how we can assist in finding you the correct channel to get your issue resolved, if this is in fact being offered by one of our clients.  Looking forward to helping you get this resolved.  Incentiv