Wood Beetle + Terrible Customer Care

DO NOT BUY FROM INCANDA. ITEMS HAVE WOOD BEETLE. CUSTOMER SERVICE NOT HELPFUL Table with wood beetle delivered from Incanda. Given up on Customer Service. Would give zero stars

- 22 Jun 2024 reported that table (Table 1) from incanda had wood beetle - 3 Jul 2024 table collected from my apartment and incanda confirmed that the beetle was infact in the table and there was no need for fumigation - 8 Jul 2024 replacement table (Table 2) delivered - 2 Oct 2024 reported that the replacement table (Table 2) also had wood beetle - 20 Dec 2024 Table 2 is collected with wood beetle to get loaded onto a van with other incanda furniture about to go to their new homes. - 20 Dec 2024 Table 3 is delivered. In shoddy condition with black marks and different shade to the orginal table. I was promised that someone would be in contact to rectify and replace the table. Alas 29 January and zero progress.

3 Tables, multiple hours taken off from work and countless calls and emails later. I give up.

Persons that have been contacted without any resolution: - Amanda Pieterse - Tanya - Dilshaad