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Ongezwa M
1 reviews | Active since Aug 2016
08 Jun 2026, 10:49
Outstanding Customer Service
Outstanding customer service from Masechaba Mpatsi,Incada Broklyn mall I was not even her client but she assisted me above and beyond, her prompt responses and positive attitude throughout the whole experience.Thank you so much for your dedication, kindness and commitment to customer satisfaction. I hope your efforts are noticed and appreciated by your employer.Keep up the amazing work. Happy Customer
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Replies (1)
Incanda Furniture's replyOfficial
08 Jun 2026, 10:57Good day Ongezwa
Thank you for your wonderful feedback!
Thank you for your wonderful feedback!
We are delighted to hear about the outstanding service you received from Masechaba Mpatsi. It is especially rewarding to know that she went above and beyond to assist you, even though you were not originally her client. Her dedication, prompt communication, positive attitude, and commitment to customer satisfaction truly reflect the values we strive for. We will be sure to share your kind words and recognition with Masechaba and her management team. Feedback such as yours is greatly appreciated and serves as a testament to the impact that exceptional service can have on our customers' experiences.
Thank you for taking the time to acknowledge her efforts. We are thrilled to have created such a positive experience for you and look forward to assisting you again in the future.
Kind regards,
Customer Service Team
Customer Service Team
Incanda Furniture's reply08 Jun 2026, 10:57
Official
Good day Ongezwa
Thank you for your wonderful feedback!
Thank you for your wonderful feedback!
We are delighted to hear about the outstanding service you received from Masechaba Mpatsi. It is especially rewarding to know that she went above and beyond to assist you, even though you were not originally her client. Her dedication, prompt communication, positive attitude, and commitment to customer satisfaction truly reflect the values we strive for. We will be sure to share your kind words and recognition with Masechaba and her management team. Feedback such as yours is greatly appreciated and serves as a testament to the impact that exceptional service can have on our customers' experiences.
Thank you for taking the time to acknowledge her efforts. We are thrilled to have created such a positive experience for you and look forward to assisting you again in the future.
Kind regards,
Customer Service Team
Customer Service Team