Great to have someone phone me and not just receiving system emails

Item: Incanda Furniture
Rating: 5
Author: dewald L

Great support backed with emails and phone calls to react promptly. My chairs ordered arrived promptly. Good quality and very well packaged.

Big thanks to Yonela Njongi and Emmerentia Bearschank, as they were very proactive phoning me and resolving any issues.

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Replies (1)

Incanda Furniture's replyOfficial

02 Jun 2026, 10:43

Good day Dewald

Thank you for your wonderful review and for taking the time to share your experience.

We're delighted to hear that your chairs arrived promptly, were well packaged, and met your expectations in terms of quality. Providing proactive communication and excellent service is something we strive for, so it's especially rewarding to know that Yonela and Emmerentia kept you informed and assisted in resolving any concerns quickly.

We will be sure to share your kind words with both Yonela Njongi and Emmerentia Bearschank.

Thank you for choosing us, and we look forward to assisting you again in the future. 😊

Kind Regards
Customer Service Team

Incanda Furniture's reply02 Jun 2026, 10:43

Official

Good day Dewald

Thank you for your wonderful review and for taking the time to share your experience.

We will be sure to share your kind words with both Yonela Njongi and Emmerentia Bearschank.

Thank you for choosing us, and we look forward to assisting you again in the future. 😊

Kind Regards
Customer Service Team