Pathetic service and Bad Attitude

Please never ever order from Import It All!!!!! Ordered goods from them on the 25th July and the order has been pending from then until the 4th August because they advertise products that they can't deliver. To say the least they cannot reverse their order thats pending on my account because they don't know have customer service to say the least. Now I have to go through the trouble of going into a bank branch in order to sort out my account because they don't want to dirty their hands to reverse the order. What a pathetic service!!!! Leave the importing and exporting of goods to professionals and not amateurs