1 reviews | Active since Oct 2016
Thanks Imperial Toyota Parktown for really ruining my dream of owning this legend
<p>Thanks Imperial Toyota Parktown for really ruining my dream of owning this legend and breaking my 30 years of trust in Toyota SA.</p> <p><strong>They delivered this Fortuner to me with a bag of off-cut leather saying a mobile team will come and upholster the trimmings that's not complete. So I signed for the car to my bitter regret!</strong></p> <p>The handbrake did not work, bubbles in safety film, scratched interior parts, chips on the bonnet, badly placed number plate. <br />Next day I wanted to adjust the middle row seats for the kids and found bearings on the floor and the seat was stuck and couldn't move.</p> <p>After all this I was nice enough to drove to a back yard Upholsterer which the sales lady suggested. This guy said there was no way he is touching this vehicle.</p> <p>After me calling and emailing again I went to Herm**** Toyota and gave #Mccarthyautotrimmers' telephone numberto them. They called and said everything is arranged I'll just have to take the Fortuner to them and they will fix everything wile I wait. <br />So I drove to Cape Town and the lady inspected the car, and said no way they are doing anything before Toyota orders new seat frames because these are broken. <br />And I drove home still with hope that Toyota made a mistake and will sort it out, but this is starting to cost me money driving to Cape Town up and down from Herm**** and I have to take off from work.</p> <p>Then my son got born, and we needed the car that we bought for a reason. And all family is flying to visit and whatever. Imperial Toyota Cape Gate said okay all we have for you is a Corolla. I said no thank you, it's too small and this is not my mess! So they decided to ignore me ever since. This was after Mccarthy Auto Trimmer wrote a whole report to them stating all issues.</p> <p>Now Imperial Toyota Park Town is stating that I did not give them the opportunity to fix the car and aren't prepared to reverse the buy. And I'll have to now pay off a Fortuner that's falling apart! <br />After I called head office and all the bosses are to busy to speak to me.</p> <p>Thanks for nothing!! Toyota Toyota USA Toyota Global</p> <p>After 3 weeks that Imperial Toyota Parktown have collected my car and did promise me they will fix everything. Before that it took me 8 weeks + to just get them to do something, they wanted to deliver it to my house and I said no I'll go to Herm**** Toyota and inspect it first. Well there's now more damage than before!! Thank you Toyota SA for zero support in this matter!! And don't comment as if you tried to contact me and make as if I'm the one not responding! Get a senior person to call me! Ask Lorrian Moulton at Imperial Toyota Park Town for my number! Please keep in mind this is a brand new Fortuner cost R502 000.00<br />NO COSTOMER DESERVES TO BE TREATED THIS WAY!!! </p>
I dare any Law Firm/Attorney/Advocate to contact me if they believe in the Consumer Protection Act, and are not afraid of big Companies, like Imperial, Toyota and Auto Trimmers to contact us for representation in a quest for good service and value for money!!!!
I dare any Law Firm/Attorney/Advocate to contact me if they believe in the Consumer Protection Act, and are not afraid of big Companies, like Imperial, Toyota and Auto Trimmers to contact us for representation in a quest for good service and value for money!!!!
