not good

I pre - ordered a radiator for my Toyota Rav mid November . Vaal Toyota informed me that I could bring in my car during the last week in November 2018. It is now 4 January 2019, i received my car back yesterday. It took them 6 weeks to repkace my radiator. I put in a complaint with Toyota SA as apparently they were responsible for ordering the incorrect part. They refused to provide me with a courtesy car as the period I waited were deemed within their acceptable time frame. Nobody cared that I was stranded 15km outside the town without transport on a smallholding or that I needed to be in KZN the 2nd of December (the entire reason for me pre-ordering the part before taking the vehicle in). The lack of care and incompetence I encountered was beyond believe. I will never again buy a Totota, there is nothing wrong with the car but the after sale service is pathetic.