IMPERIAL TOYOTA RANDBURG

i bought a 2016 Toyota Corolla 1.8 Exclusive ONLINE from Imperial Toyota Randburg. From the outset the whole experience has been incredible, phenomenal, outstanding and made so easy. Buying a big ticket item online is risky but my initial fears were allayed largely because i took comfort from the fact that i was dealing with a very reputable brand. The dealership fulfilled every thing they said and i was very happy when i took delivery of my car.

i had a serious problem on my hands when i took my car in for its first service. I was informed that my brake disk and brake pads as well as the wiper blades had to be replaced. This is approximately a 10K cost to fix. This was no fault of the dealership as they did their due diligence with the internal testing standards that their company demands. i was really disappointed that i had to incur a huge unexpected expense.However, i decided to take my problem to Imperial Toyota and took a chance in seeking their assistance. I WAS AMAZED. They decided to cover the cost. All in the name of "customer satisfaction". This is unheard of. i am still in a state of shock.

i would like to take this opportunity in thanking Imperial Toyota Randburg and in particular Werne and his team who redefine the term " going the extra mile", "customer satisfaction" "customer is king" etc.....YOU GUYS ROCK.

i would absolutely recommend anyone wanting to buy a car to please give Werne and his team an opportunity. THEY WILL BLOW YOU AWAY.

WELL DONE TEAM IMPERIAL TOYOTA RANDBURG