Bad Experience

Today mark almost 3 months since I took delivery of the vehicle at Toyota Randburg . It is shocking and unbearable for me to be still waiting for spare key till to date .

I must point out the after sale experience has been a nightmare for me .

I struggled to get the problatic light to be approved for repairs I had to wait for days .

I have requested for a copy of my warranty to see what I am covered for still nothing .

I also await last service invoice so can keep it safe again nothing here.

I have lost my patience with this , I have sent their managers and service manager an email butno one seems to care and I am escalating the matter now .