1 reviews | Active since Jan 2023
Dissapointing to say the least.
I am appalled at the truly dissapointing service provided by Imperial Toyota Kempton Park. I had put down a R100 000 deposit for a Opel vehicle in March 2022. Sadly, the dealer had provided the vehicle without the updated license disk as well as check engine light that had come on repeatedly. Not so much as month after purchasing the vehicle, there was a burst water pipe. Shortly after that there was a hole in the water bottle. Fast forward several months I had attempted to renew the license disk that was outstanding. Only to find the dealer had completed the road worthy and license and never provided it. Upon notifying the dealer they had offered to complete the license disk and roadworthy on their own account. I for one welcomed the prospect as I am a strong believer in being given the opportunity to right our mistakes. The vehicle came back with an oil leak and no license plates. This in the December period no less, they also had the gall to advise I was to repair the oil leak on the vehicle before within 14 days. This was of course impossible due to the limited number of companies open over the Christmas period. None the less I had opted to repair the oil leak and on the morning of the 25th of January was advised the dealer no longer had any interest in completing the road worthy and license due the the 14 days having elapsed. Truly a disappointing experience as a first time buyer, if you were to ask me I would recommend quite literally anyone else should you require a vehicle.
