Poor customer service at Imperial Hillcrest

<p>On the 22 of October I bought a car at imperial Hillcrest and they ask me to return the car for the new exhaust system on the 1st of November I drop the car at the dealer and they promise to update me with everything but they didn't do as they say. They keep my car for three weeks because I only got it back on the 18 of November unfortunately on the 27 I was involved in an accident and</p> <p>the car was beyond repairs so the insurance write it off so now here is the problem the insurance process the claim and it was approved in December 15 they phone mfc about natis documents and mfc said they don't have the document with them and mfc phone the dealer only to fund out that the car was not registered under my name and I want to the dealer myself to push them about the natis document even now as I write this msg the car is not registered and m stranded since December I don't have a car because of unprofessional and poor customer services i got in imperial select Hillcrest even the dealer principal handle my matter very unprofessional</p>