Buying a New Renault........ Oh hell no not after what I heard

<p>It is so sad that car dealerships are so quick to do the sale but when the **** hits the fan, THE RED TAPE is unbelievable that one needs to go through and endure. I have every intention of buying a new car and Renault was the choice I had made, but after a work colleague going back and forth for almost 2 weeks, if not longer with Renault Menlyn, I sure as hell won't even consider it. Oh hell no…………. cause I sure as hell don’t have the time, patience or the money to be calling back and forth as my work colleague has.</p> <p> </p> <p>As women, some of us are single and some are single mommies so we don't have men who can advise or even assist on a spur of the moment type thing, hence us buying new vehicles with Motor Plans and Full comprehensive cover and all those bright and shiny stuff that one can own when it comes to vehicles so that if and when we get stuck in any particular way we have the whole world of products/services to make use of. But when we get taken for a ride or advantage of it’s actually sad and angers me immensely.</p> <p> </p> <p>A work colleague has been going back and forth for God knows how long with Renault, I don’t know the whole story, but from what I gathered, it all started with a squeaky noise on her car to being told her brakes need to be replaced to trying to get reimbursed for car parts she had purchased CASH, which has now resulted in a whole debacle of bank statements and ID numbers and ******* and it’s almost a week later (referring to the cash she needs to be reimbursed), she PAID CASH for crying out loud, so why is her cash not being reimbursed. Which also means that the sales consultant sold her the wrong thing, so does he not know his job or what or has he not had the correct training and it makes me wonder if she needs to replace brakes within her 1st year (WOW and this is a BRAND NEW VEHICLE) is this what I really want to be going through as a single parent. Transportation is most important to me as I have kids to get to varsity, daycare and me to work and I can't afford to buy a new car and after or within a year things need to be replaced and fixed and all of this out of my pocket. This poor woman's car has been standing for almost 2 weeks if I am correct and now Renault is giving her the run around and to make matters worse they not offering a rental vehicle in any way and now to make matters worse than the worse before this they giving her the run around with regard to reimbursing her funds. So I ask you with tears in my eyes, how the hell is she supposed to get around without a car and money.</p> <p> </p> <p>I must say I salute you guys on a job well done hey, I don’t think any other dealership would have done it better……… Go Renault Menlyn</p> <p> </p> <p>PS – I would never boost your brand after my poor colleagues experience.</p>