Worst Service Ever
<p>Hi, on the 20 Dec, I took my car for the 45000km service. My problems started on the24 Dec on our way to George Eastern Cape. I had endless problems, starting from Nissan call centres. The car had fail to start. It was stop and start for couple of hours. It was frustrating driviing a new car with only45000 km. I phn the emergency no and got a quick response. They gave me a ref no: HL-TTXR-01 @ 15:12. Crash motors came to my reacue and assist to my destination. I call again and they told me that I can get help on the 28 Dec. I took the car to Nissan George dealers four times. They fail to fix the problems. The workshop manager and myself took the car for a test drive ans he did a diagnostics on the car, but didnt detect the problem. I explain to him what the car does, but it seems he just wanted to get rid of me. The service that they was very unprofessional. Something that I pickup they are ******. The time that I spend in George was stressful and unpleasant not having my own transport. I call the name of Ellie told me that they were suppose to give me a courtesy car. On the 4Jan, when we departed from George to JHB. Between Willowmore and Aberdeen I got another breakdown again. I contacted the emergency no again. Same procedure again, they assisted to the nearest town which was Graaff-Reinette, but took the car car to De Aar. I call Nissan SA, but didn't get sufficient help from them. I call the Nissan East Rand Motor Dealer Nissan" call centre, didn't receive help what's so ever since the 24 Dec up to the 7th Jan. I'm so dissapointed in the service i receive from the Nissan dealers from George to JHB.I don't have the car with me. I DON'T WANT THAT CAR BACK. I'm done with Nissan, I'll make sure my family and friends will know the bad service i receive from Nissan. I'm taking this email to the media. This is not the last of me. Thank you.</p> <p> </p>
