Disappointed!!!

I'm very disappointed with the service I've received from Motus Nissan East Rand Mall.

I November 2020 I saw a car posted for sale on their website, On the 4th of December 2020 I bought the car. I found the car with a scratch which was not disclosed I took it because the sales person promised that it will be repaired in January 2021.

Within a week driving the car, the car had mechanical issues I called the dealer they came to collect the car on the 15th of December 2020. I have been calling them in order to find out what is wrong with the car with no answer, I then informed the sales person that I don't want that car anymore since he can advise what is wrong with it, I don't feel comfortable taking it back in order to avoid the same thing from happening again or either I get another car or we cancel the deal.

Today the sales person sent a WhatsApp message stating that I need to be patient since he is waiting for his manager to inform him of a way forward, the same Manager I have been struggling to get hold of since the incident happened.

It has been 3 weeks since the car has been collect and surely by now the manager would know what to do since they have been in this business for a while.

I need this resolved ASAP as to whether I'm get another car or we cancel the deal.