Car Accident

So on the 20th of November 2017 a truck from Imperial Logistics smashed into my car at Mcintyre Circle in Parow Cape Town.

The Manager Eddie contacted me and asked what had happened and apologized for his drivers incompetence. He then sent an email to the lady that handles the 3rd party claims Benita. So far so good I thought. This is going to be a smooth process.

I was so wrong. Since the 20th I have spoken once to a lady named Patience to get my email address so that they could send through the paperwork needed for me to complete my claim. To date I have not received anything , I've tried calling the people at Regent handling the claim and the lady Nicole does not answer or reply.

So i'm sitting without a vehicle because of these idiots , they don't help at all with the claims and they just pass the buck to the insurance company.

So my next question to them was could they please provide me with a vehicle as I did not take vehicle cover on my insurance and i'm still waiting for a response to that because no one takes the time of day to sort out my issues.

I work for myself and I need to be on the road otherwise I loose business but they don't care because its almost festive season.

So with all this great news the parts for my car will only arrive at the panel shop on the 2nd of January 2018 . So now i'm really in a bind as i'm supposed to just like many other people supposed to go away for Christmas but that is not going to happen as I do not have a vehicle due to Imperial causing 75k damage to my car and i'm probably going to loose my money that I paid for my getaway as well as i'm with out a car.

Thank you Imperial.

Hope you have an awesome festive season.

Renick