MR
Morne R

1 reviews | Active since Jun 2015

26 Jun 2015, 08:31

Thoroughly disappointing service.

On 02/06/2015 I went saw a Honda Jazz Hybrid at this branch, then phoned to inquire, a lovely and friendly gentleman named Solly assisted me, I went and test drove the vehicle and then started the finance process. During that entire period the only person who contacted me was Solly, needless to say when ever I needed to find out the progress of the vehicle I had to phone, eventually I found out I was declined, then I was instructed to try and apply with my employer ABSA last week Monday 15/06/2015, which I did, lo and behold I was approved, the only person who then kept contact was still Solly and my AVAF consultant Monica. She informed me on Monday 22/06/2015 that I was approved and that she as awaiting the invoice so she can draft the contract, invoice was given and difference was found, so she requested the new one to amend, she phoned me on Wednesday 24/06/2015 and said that Bethwell would send her the new invoice, which never happened, I that phoned the dealership Yesterday 25/06/2015 to ask for it, only to find out that it was SOLD on Wednesday 24/06/2015. ***! They knew I was approved and only when I phoned, again did I find this out. I commend Solly, I condemn the rest. FFS <div><br></div><div><em>(Supplier name changed from Imperial Select Multi Franchise to Imperial Honda by Hellopeter.com)</em></div>

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