Shocking attitude & no service.

I had taken my Chery Tiggo for service which was booked & only an hour after I came home I received a call to say I didn't qualify for a service any longer. My car was 3 years old & I'd done 75000 km & I would have to pay for it. I fetched the car because they quoted me a very unreasonable amount for the service. I've had to pay for everything at this dealership even when it is an obvious fault of the manufactures. I then made an appointment with the dealership manager to take up all my queries and arrived on time only to be told he went to another appointment - no phone call or postponement. I then sent an email to Martin Lewis listing all my numerous queries and complaints and had no response. After 3 more attempts over a 3 week period I eventually got a reply from Martin telling me he would contact me to see me. That was the 3 March 2016. The only thing worse than the car itself is the shocking attitude & non existent service from this dealership.