MD
Mesut D

1 reviews | Active since Nov 2011

15 May 2018, 14:24

Poor customer service

I have ordered parts from this dealership. It was promised to be delivered in 3 days. It has been 7 working days still no news. Yesterday they said the truck is around the corner at the traffic lights then they said tomorrow morning. Its already 2 pm still no news. When I call in they still give bad attitude. If you want parts rather use another branch. Stay away from this dealer.

0
Replies (4)
Imperial Group
Imperial Group's reply15 May 2018, 15:03
Official

Good afternoon Mesut

Please can you let me know which dealership you have ordered the parts from

Kind Regards

Mike Dovey Imperial Select Customer Care ( e-mail ***)

MD
Mesut D's update15 May 2018, 16:02
Reviewer Update
Imperial Kuilsriver
Imperial Group
Imperial Group's reply15 May 2018, 16:11
Official

Good afternoon Mesut.

Imperial Kuisriver is not part of Imperial Select, and is part of Imperial auto. I will however forward it to Imperial auto on your behalf

Regards

Mike Dovey

Imperial Group
Imperial Group's reply15 May 2018, 16:11
Official

Good afternoon Mesut.

Imperial Kuisriver is not part of Imperial Select, and is part of Imperial auto. I will however forward it to Imperial auto on your behalf

Regards

Mike Dovey