Pathetic service all round

<p>Firstly - treated like a cattle trade being told someone else wants to buy the car I wanted and had paid a deposit, so was pushed into the sale faster than what is fair, having to take time off work to bend to their demands.</p> <p>Was then told by the manager that they didn't "realise" that I had a trade-in, despite telling the salesman that and providing him with all the info.</p> <p>Went to collect the car, and was told a few days later that the roadworthy had expired and they had forgotten to redo it - and that it needed to be collected from me and taken away for the roadworthy. The car miraculously passed the roadworthy - despite having a damaged left back shock. They then had to come and collect the car from me AGAIN for the second time after me taking delivery of the vehicle, so that the car could have it's shocks replaced. Days later I was phoned and told that they were coming to deliver my car. No mention that the shocks had still not been done. The car was delivered to me with the same damaged shocks and I was told they could come collect it the following week AGAIN. Third time. Eventually the shocks were fixed. It took over a month for them to deliver my licence disk for the vehicle, despite the constant follo-ups from my side.</p> <p>To top it off, days after signing the contract, I get a call from the admin lady to say they had FORGOTTEN to add my Tracker to my contract and therefore needs to be redone and resigned. Which I obliged to, and redid it all. I asked if everything was then resolved and sorted out and got no feedback. FURTHERMORE - I got called from Liquid Capital to say yet another something had been left off of my contract and it needed to be done AGAIN and that I needed to brace for my initially agreed upon installment to (signed and sealed) to be increased. I told them to take it up with Imperial Ford Germiston as none of this should be the purchaser's problem. Complete unprofessionalism. I never heard back from them or Imperial Ford Germiston about what it was that was the problem - but make no mistake, when my installment went off my account - it was more than what was signed and agreed upon in the contract - which now I am STILL trying to get to the bottom of. It's as if they are desensitized to how big of a thing purcahsing a car is. Never again will I support them and nor will I ever refer them. It was a painful excericise, purchasing a car from them. Absolute hassles!</p>