Not getting what you pay for

Buing an Isuzu KB 250 bakkie from GM Imperial Isando where the sales person, Collen, confirms a bakkie with 9000kms, canopy, rubberized, radio and aircon and then receiving a bakkie with 31000 kms, no aircon and no service book. And don’t think manager Ben will even phone you bac**** Disgraceful to say the least!!!