Poor Customer Service

<p>On the 20th December at about 08:20 - 35am I called the Germiston branch to enquire on a certain part from them and I got transferred to a gentleman called George,who upon answering my call instructed me to hold the line,and then he continued to to talk to other people on his cellphone.I'm sure I waited for 15 minutes without being attended to until I decided to hang up.</p> <p> </p> <p>I called back and wanted to speak to his manager Mohammed and twice the phone rang without an answer,so one can understand what a customer means to Ford,Infact I'm dissapointed at the level of service I experienced today and it's not for the first time.</p> <p> </p> <p>Parts are hard to find at Ford especially in Germiston they are forever out of stock.</p> <p> </p> <p>A loyal Ford driver.....</p>